Privacy Policy

This Privacy Policy explains how LinguaX ("we", "us") collects, uses, and protects your personal data when you use our website and services (the "Service").

1. Data We Collect

• Account data: email address and authentication details when you sign up.
• Usage data: features used, credits consumed, and request metadata.
• Content data: text, documents, images, or audio you submit for processing.
• Payment data: processed by Paddle; we do not store your full card details.
• Technical data: IP address, browser type, and cookies for security and analytics.

2. How We Use Your Data

• To provide and operate the Service (e.g. translating your content);
• To manage your account, subscription, and usage limits;
• To process payments and prevent fraud;
• To improve and secure the Service;
• To communicate important updates.

3. Processing of Submitted Content

Content you submit for translation or AI processing is transmitted to our AI infrastructure providers solely to generate your results. We do not use Your Content to train our own models. Translation history is stored only when you are signed in, and you can delete it at any time.

4. Third-Party Processors

• Supabase — authentication and database hosting;
• Paddle — payment processing and Merchant of Record;
• AI model providers — translation and language processing;
• Hosting/CDN provider — serving the application.

5. Cookies

We use essential cookies for authentication and security. We may use analytics cookies to understand usage; you can control cookies through your browser settings.

6. Data Retention

We retain your account and usage data for as long as your account is active. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction (including under the GDPR and CCPA), you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights, contact us at greyapps@icloud.com.

8. Security

We use industry-standard measures including encryption in transit, access controls, and row-level security to protect your data. No method of transmission is 100% secure, but we work to protect your information.

9. International Transfers

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

10. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect their data.

11. Changes to This Policy

We may update this policy and will post the revised version with a new "Last updated" date.

12. Contact

For privacy questions or requests, contact greyapps@icloud.com.